Terms & Conditions
Please read these terms carefully before using our services
Important Notice
By accessing or using Inaya Travel's services, you agree to be bound by these terms and conditions. If you disagree with any part of these terms, you may not access our services.
1. Acceptance of Terms
These terms and conditions govern your use of Inaya Travel's website and services. By accessing or using our services, you agree to:
- Comply with all applicable laws and regulations
- Accept responsibility for all activities under your account
- Provide accurate and complete information
- Use the services only for lawful purposes
2. Booking and Payment Terms
When making a booking through Inaya Travel:
- All fares are subject to availability and confirmation
- Prices are inclusive of taxes unless otherwise stated
- Payment must be made in full at the time of booking
- Booking confirmation is subject to payment verification
- Additional charges may apply for changes or cancellations
3. Travel Documentation
Passengers are responsible for:
- Valid passports and necessary visas
- Health certificates and vaccinations
- Travel insurance (recommended)
- Checking entry requirements for destinations
Inaya Travel is not liable for any issues arising from incomplete or invalid travel documentation.
4. Cancellations and Changes
Please note the following regarding cancellations and changes:
- All tickets are non-refundable unless specified otherwise
- Changes are subject to airline policies and availability
- Cancellation charges apply as per our refund policy
- No-shows may result in complete forfeiture of fare
5. Liability and Limitations
Inaya Travel's liability is limited to:
- Services directly provided by us
- The amount paid for the specific service
- Claims reported within 30 days of occurrence
We are not liable for:
- Flight delays or cancellations by airlines
- Loss or damage to baggage
- Force majeure events
- Third-party service providers
6. User Conduct
Users of our services must not:
- Provide false or misleading information
- Use the service for unlawful purposes
- Interfere with website functionality
- Attempt unauthorized access
- Harass or abuse our staff or other users
7. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. We collect and use information as described in our Privacy Policy, including:
- Personal identification information
- Booking and transaction details
- Website usage data
- Communication records
8. Modifications to Terms
Inaya Travel reserves the right to:
- Modify these terms at any time
- Change or discontinue services
- Update prices and availability
- Revise policies and procedures
Continued use of our services after changes constitutes acceptance of modified terms.
Contact Information
For questions about these terms, please contact us:
Email: support@inayatravel.in
Phone: +91 91343 43532
WhatsApp: +91 91343 43532
Address: Inaya Travel, Mumbai, India
Last Updated: January 2024